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+1 (213) 233-1633
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+91-8910802928 | Email:
sales@ztsindia.com
Most businesses already have AI — a chatbot, a copilot licence, a model that demoed well. The value only arrives when it connects to the CRM, ERP, store and workflows your teams work in every day. We integrate AI into your existing systems without rip-and-replace, without downtime, and without handing your data to something nobody can audit.
Enterprises, SMEs and fast-growing teams trust ZTS India
Most businesses already have AI tools, models or ideas. Value starts when AI connects to the systems, data and decision points that actually run the business. Click a panel to see the problem, how we fix it, and what changes.
The chatbot sits on the website, the copilot sits in a browser tab, the model sits behind an API nobody called twice. None of it can see an order, a ticket or a customer record, so it answers in generalities and your team stops opening it.
The platform running your business is a decade old, has no modern API, and the vendor's answer to everything is a rebuild. So AI gets postponed to a replatform that never quite starts.
Customer data in the CRM, orders in the ERP, docs in Drive, conversations in the helpdesk. Each integration is bespoke, nothing shares a definition of "customer", and every new AI feature means starting the plumbing again.
There's a licence fee, some usage and a lot of enthusiasm — but no baseline, no metric and no owner. When budget season arrives, AI is the easiest line to cut.
If using AI means leaving the CRM, copying context into another window and pasting the answer back, people won't. Adoption dies quietly and gets blamed on the model.
We integrate AI into the systems your teams already use, so intelligence becomes part of daily operations instead of another disconnected tool.
Deploy agents that don't just answer — they act. We connect agents to your tools so they can complete real multi-step work, with human approval at the points that matter.
Put a copilot inside the application your team already lives in — CRM, helpdesk, admin panel or internal portal — with full context loaded and no extra login.
Connect foundation models to your product and internal systems through clean, secure APIs — with cost, latency and failure handling designed in rather than discovered in production.
Make your own documents answerable. We connect retrieval to your real content sources, so answers are grounded, current, permission-aware and cite where they came from.
Bring AI into Salesforce, HubSpot, Dynamics, SAP, Zoho, WooCommerce and the rest of your stack — reading and writing real records, safely.
Automate the multi-step processes that quietly eat your week — triage, routing, summarising, data entry — across tools, with people kept in the loop where judgement is needed.
Old system, no API, vendor says rebuild? We give legacy platforms a modern integration layer so AI can reach them — without touching what's already working.
Once AI is live it needs watching. We instrument quality, cost and latency so you know when a model drifts, an integration breaks, or spend starts climbing.
More than a decade delivering measurable results for enterprises, SMEs and technology companies worldwide.
What changes when AI stops living in a separate tab.
Challenge: The client had bought an AI assistant licence months earlier. It lived in a browser tab, had no access to customer records, and adoption sat below 10%.
Solution: We embedded it directly in their CRM with SSO, loaded live account context on open, and logged every suggestion for audit.
Challenge: No modern API, and the vendor's only answer was a full replatform the business couldn't fund or survive.
Solution: A middleware adapter layer over the existing database, read-only to start, with an event pipeline feeding AI summarisation and exception flagging.
Challenge: A capable RAG assistant sat on the marketing site. In-app users never found it, so ticket volume never moved.
Solution: We integrated it into in-app help with permission-aware retrieval, so each user only ever sees answers from documents they're entitled to.
Get a free 30-minute integration audit. We'll map what you already own, what it can connect to, and the fastest path to putting it inside the workflow — no pitch.
If your team works in it, AI can work in it. Native integrations where they exist, API and middleware layers where they don't.
Copilots, record summarisation and next-best-action inside the CRM your reps live in.
AI on deals, tickets and campaigns, reading and writing real pipeline data.
AI across sales, service and operations with enterprise access controls.
AI over orders, inventory and finance data via secure middleware.
AI in CRM, Desk and Books for teams running on the Zoho stack.
Product content, support and merchandising AI inside your store.
AI where conversations already happen — assistants, summaries and approvals.
No API? We build the layer. Databases, file drops, SOAP, on-prem.
A structured path that protects business continuity, reduces implementation risk and gets you from AI ideas to production-ready systems — with a decision point at every stage.
Map the systems, workflows, data and decision points AI needs to reach.
Pick the one workflow where AI moves a number your business already tracks.
Integration design, security model, failure modes and rollback plan agreed upfront.
Build the APIs, adapters and data pipelines. Read-only first where systems are sensitive.
Embed AI into the interface and workflow people already use.
Accuracy, load, security and user acceptance testing in a sandbox before anything touches live.
Phased rollout with a fallback path, plus training for the teams using it.
Monitor quality, cost and adoption; tune against the metric agreed in step 2.
Book a free, no-obligation consultation. We'll map your systems, tell you honestly what can be integrated and what can't, and give you a costed plan with a realistic timeline.
Integration takes more than an API key. It needs engineering depth across AI, APIs, data, cloud, DevOps, security and observability — which is what we bring to every engagement.
Connecting foundation models to real systems with routing, fallbacks, streaming and cost control.
REST, GraphQL, webhooks, queues and adapter layers that hold up under production load.
Ingestion, transformation and event streams that deliver clean, current data to AI.
Permission-aware retrieval across your document estate, with citations users can verify.
AWS, GCP and Azure architectures sized for real traffic and real budgets.
Versioning, evaluation, monitoring and alerting so live AI stays accurate and affordable.
Giving old platforms a modern interface without touching the core that keeps you trading.
SSO, OAuth, RBAC, secrets management and audit trails designed in from the start.
Embedding AI where people already work, because adoption is an interface problem as much as a model one.
A modern, enterprise-grade stack for connecting systems, workflows, data and AI models — chosen to fit your architecture and compliance boundary, not our comfort zone.
Integration shaped around your systems, your compliance obligations and how your teams actually work.
Integration is one part of what we do. Explore our wider AI and data capabilities.
Readiness assessment, use-case prioritisation and a costed roadmap.
Custom LLM apps, RAG systems, chatbots and AI agents.
Predictive models, recommendation engines and forecasting.
Text classification, sentiment, entity and intent detection.
Pipelines, warehousing and BI to power your AI.
Conversational assistants for support, sales and internal ops.
The reason most of our clients come back for the next integration.
"ZTS successfully built a well-designed website. The communication and effectiveness were great."
"I have to thank both Sharmila and Sourav for all their timely help in developing a World Class Website they were always ready to guide and help me and their support is really appreciated"
"Thanks to Zebra’s expertise Shopify developer who built my Shopify store. The user interface for managing tools is clear and concise, and easily accessible from the control panel. Also, they seamlessly transfered my old site from WIX to Shopify. I highly recommend ..."
"Thanks to ZTS developers, highly experienced and skilled to develop web applications with API integrations. I was expecting user-friendly options for both web app development and UI/UX designs and they provided me with that. And, the most impressive thing I found is ..."
They delivered beyond expectations — our project saw real growth thanks to ZTS Infotech's passion and commitment
Ms. Shikha Bhatia shares her positive experience with Zebra Techies Solution, where she talks about how our Organic Social Media Management Services helped her brand achieve consistent engagement and authentic growth!
They went above and beyond to support us during challenging times. The ZTS Infotech team delivered with dedication, professionalism, and care — truly a partner we can count on!
They helped us turn hurdles into wins — Sam's e-commerce transformed thanks to ZTS's committed support
Outstanding collaboration and flawless execution — ZTS Infotech made the entire process smooth and truly result-driven!
We help businesses move AI from experiments to production by connecting intelligence to real systems, workflows, data and governance.
Every engagement starts with the number it has to move. If we can't name one, we'll tell you not to do it yet.
APIs, middleware, event pipelines and legacy adapters — 15+ years of it, long before AI was the reason.
We integrate around what works. Your core systems keep running exactly as they do today.
SSO, RBAC, secrets management, audit trails and clear data-retention policy from day one.
Strategy, integration, deployment and monitoring from one accountable team — nothing lost between vendors.
Senior engineering from India at rates that let you fund the next integration too.
Tell us what systems you run and what AI you already have. We'll come back with an honest integration plan, a timeline and a transparent estimate — free.
Connecting AI — models, agents, copilots or automation — to the systems, data and workflows your business already runs on, so it can read real records, take real actions and sit inside the tools your team already uses. It is the step between "we have AI" and "AI is doing work".
Yes, and that is usually the point. We build an integration layer around your current stack rather than replacing it. Your core systems keep running as they are; AI reaches them through APIs, adapters or middleware we add alongside.
A focused integration into one workflow typically goes live in four to eight weeks. Multi-system or legacy work takes longer, mostly because of access, testing and sign-off rather than the AI itself. We scope it precisely after mapping your systems.
Usually, yes. We integrate through databases, file exchanges, screen-level automation or a custom adapter layer, depending on what the system exposes. We start read-only so there is no risk to live operations, and only add write access once it is proven.
Salesforce, HubSpot, Microsoft Dynamics, SAP, Zoho, WooCommerce, Shopify, Slack, Teams, and custom or legacy platforms via API, database or middleware. If your team works in it, we can almost certainly connect AI to it — and we will tell you honestly during the audit if we cannot.
That is the risk we design against. We architect the failure modes and rollback plan before writing code, build and test in a sandbox, start read-only where systems are sensitive, and roll out in phases with a fallback path. Business continuity comes before speed.
Access is scoped to the minimum the use case needs, with SSO, role-based permissions, secrets management and full audit logging. Retention and residency are defined in writing before we connect anything. Where regulation requires it, data stays inside your own cloud or infrastructure.
This is the most common reason clients come to us. Low adoption is almost always an integration problem, not a model problem — the tool cannot see your data, or it lives outside the workflow. We audit what you own and put it where the work happens.
We agree one business metric before starting — handling time, deflection rate, manual touches, cycle time — capture the baseline, and wire measurement in from day one. You get a dashboard at launch, not a retrospective guess at renewal time.
It depends on how many systems are involved and how accessible they are — a single CRM integration is very different from a legacy ERP with no API. We price a fixed-scope integration after the audit, or provide a dedicated team monthly. The audit itself is free.
